Transportation licence holder and carrier:

TOP Line d.o.o. Portorož
Obala 114 (TPC Lucija) | SI-6320 Portorož

TEL: (+386) 5 6747 161
GSM: (+386) 40 771 778
info@topline.si

VAT numbers:
Slovenian VAT ID: SI 53966449
Italian PART IVA: IT 00177529997
Croatian PDV: HR 30193994244

Registration number: 5348412000

Passenger transportation licence: G011246/04110
Valid until: 12.02.2025

Bank account for passenger transfer payments:
Nova KBM: SI56 0432 1000 1252 390
SWIFT: KBMASI2X

ONLINE BOOKING
Passenger transportation licence

GENERAL CONDITIONS FOR ROAD PASSENGER TRANSFER SERVICES:

Booking

TOP Line d.o.o. Portorož as the carrier markets and executes all transportation services with owned, leased or rented vehicles. All bookings can be made on-line, through our call center or per email. All services must be paid 100% in advance and no payment is accepted by drivers.

Confirmation

All bookings are considered confirmed once the booking has been made and paid through. TOP Line reserves the right to cancel any booking within 12 hours of booking time and refund the passenger in full without providing any cause or reason. 

Cancelling

The passenger is entitled to a cancellation of all services and to claim a refund. Refunds will be awarded as follows:
– up to 7 days (168 hrs) before departure: 95% of the paid sum will be refunded
– up to 4 days (96 hrs) before departure: 75% of the paid sum will be refunded
– up to 1 day (24 hrs) before departure: 50% of the paid sum will be refunded
– bookings cancelled less then 24 before departure are not entitled to a refund.
– non shows are not entitled to a refund.

Pricing

All prices are in € (eur) and include VAT in all different countries. All passengers are issued and sent an email invoice with applied VAT through the countries they are transported: 

Slovenia: 9,5%
Italy (international): 0,0%
Italy (domestic): 10,0%
Croatia: 25%

TOP Line reserves the right to change prices without notice for new bookings while holding the prices for existing bookings.

Delays

Please be on time and select the pick up time for your transfer wisely. Please consider that the pick up time of your transfer is not the same as the planding time of your plane. Give yourself plenty of time to collect your luggage and to come out of the terminal.

All prices include a waiting time for pick up of passengers:
Airports: 30 min
Non airport pick-ups: 15min

Data protection

We respect your privacy and are committed to protecting the personal information obtained through the online reservation system and without giving your consent to a third party or using it for other purposes without your consent.

Data Controller: TOP Line d.o.o. Portorož, Obala 114,6320 Portorož